General App Troubleshooting
- Wrong Date & Time displayed on the Strive Activity Tracker
- My Balance Smart Scale does not display weight in my preferred unit of measurement.
- My Strive Activity Tracker does not display distance in my preferred unit of measurement.
- My Balance Smart Scale measurements do not appear to be accurate
- My Strive Activity Tracker does not complete my measurements.
- I cannot connect my Strive Activity Tracker with my clinic's app.
- My Balance Smart Scale does not complete my measurements nor show all measurements.
- Why does the Scale say Lo/Low?
- I cannot connect my Balance Smart Scale with my clinic's app.
- Why can't I find my Clinic's App?
- Unable to Find a Custom Meal
- Unable to Update App to Latest Version
- Fixing problems with Comcast Email Addresses
- Offline Data Syncing