Eric Di Bari

Sometimes, there might be an Error syncing your Third-Party Integration such as with Fitbit, GoogleFit, HealthKit, Levl might stop working. In these cases our system can detect this and send out an...

On a rare occasion the Scale might show an Err 1 while standing on it. If this happens then this means there is a Contact Error with the Scale. Why Does Err 1 happen on the Scale? Wearing Socks wh...

Sometimes, the Scale may have some issues with the Batteries and there might be any number of reasons why this could be a problem.   First, we recommend to try replacing the batteries as this could...

When using the App and a Bluetooth System Error is given during syncing the most likely cause to this issue is insufficient permissions for the App to access the Device Bluetooth feature.    Here's...

You can add your own recipes to the app.Here's how to create a recipe:1. Open and log into the App. 2. Tap on View Meals OR Add Calories, depending on your homepage. You can also press the "+" butt...

Tracking your calorie intake is important to help you reach your weight goals, eat right and stay healthy. It also aids coaches to keep you on track. In this article we show you how to add a meal, ...

We make it easy for you to quickly log your meals on the app! You can conveniently scan the barcode available on your food item package instead of searching for the item.   Here's how: 1. Open your...

If you can't find the ingredient you are looking for using the SEARCH function, do not worry! You will still be able to to log your meal by creating a custom ingredient.Here's how: 1. Open and log ...

If your clinic would like to track measurements that are not currently available on the app, please make a custom measurement request by downloading this form and sending a completed copy to tech@c...

Patients can now have goals set to provide visual indicators when reviewing the Patient Chart Measurement table. Creating a goal Navigate to the Patient Chart in Monitoring Mode Scroll to "Late...