App Shows Dash or No Steps and No Weight

Sometimes, you might open up the App and find that the Weight or Steps displays a double-dashed line directly under the title on the home screen. 

Usually this happens for one of two reasons as mentioned below.

Scale and Steps have Not Synced:

Simply sync up with the Scale or Tracker like usual.

Device Source is Not Set Correctly:

Check that the Device Source is set for the Tracker Steps accordingly depending on the device type or highest if multiple integrations are used.

Any questions about the App Showing a Dash or No Steps/Weight contact Support@Coachcare.com.